Email Templates

Use these templates as guidelines for communicating to faculty.

1. Scenario: Instructor or University Policies & General Issues

Use this template for tickets that pertain to policies or those that are general.

Dear Professor ___,

An issue was forwarded to our office from UH Blackboard regarding a student, StudentName, from CourseNameAndNumber. Your student reported that SummarizeProblemHere. (Please see the email forwarded below).

We work directly with faculty only, so please contact your student. Let us know if you need assistance in resolving this issue by CCing or emailing classidt@uh.edu directly.

Bests,
YourName
Graduate Technology Assistant
CLASS Office of Educational Technology

Example 1 (Disability Accommodations)

Dear Professor Cullen,

An issue was forwarded to our office from UH Blackboard regarding a student, John Smith, from ENGL 1662. Your student reported that his exam should have been 90 minutes long instead of 60 minutes. (Please see the email forwarded below).

We work directly with faculty only, so please contact your student. Let us know if you need assistance in resolving this issue by CCing or emailing classidt@uh.edu directly.

Bests,
Prabha Marepally
Graduate Technology Assistant
CLASS Office of Educational Technology

Example 2 (Grades or Due Dates)

Dear Professor Cullen,

An issue was forwarded to our office from UH Blackboard regarding a student, John Smith, from COMM 1301. Your student reported that he received a zero for Assignment 2 although he submitted it. (Please see the email forwarded below).

We work directly with faculty only, so please contact your student. Let us know if you need assistance in resolving this issue by CCing or emailing classidt@uh.edu directly.

Bests,
Frank Newman
Graduate Technology Assistant
CLASS Office of Educational Technology

Resources to Use or Recommend

Center for Students with Disabilities: http://www.uh.edu/csd/